Your Rights as a Data Subject
As an individual from whom we collect personal data (data subject), you have the following rights:
- Right of access – You have the right to request a copy of the information we collect about you.
- Right of rectification – You have the right to correct any data we hold about you that is incorrect or incomplete.
- Right to be forgotten – In certain circumstances, you may request that the data we hold about you be deleted from our records. If we are required by law to keep the information or it is impossible or inappropriate to delete it, we will not. However, these will only be kept for the time strictly necessary, and our data systems have programmed time limits.
- Right to limitation of treatment – The right to limitation of treatment is subject to certain conditions.
- Right to portability – You have the right to request that the data we hold about you be transferred to another organization.
- Right to object – You have the right to object to a certain type of treatment, such as direct marketing.
- Right to object to automated processing, including profiling – You also have the right to prohibit decision-making by a computer regarding your data (this does not include general advertising based on age or gender).
- Right to judicial review – If we refuse your request under access rights, you will be given the reason. You have the right to complain.
You can make changes to your account information by editing it in your account settings. If you wish to unsubscribe from newsletters or advertising emails, you can do so via the link provided in the emails. If you wish to delete installed cookies, our Cookie Policy will show you how to do this.
External Links Disclaimer
Our websites and applications may include links to other websites that are not maintained or controlled by us, such as social media platforms or services. We are not responsible for the privacy practices of these sites. If you have any questions regarding these sites, you should contact the site in question directly. We recommend that you carefully read the privacy policies of other websites as they may be collecting, storing, using, and sharing your personal information.
Complaints About Our Conduct
You have the right to complain if you feel that ÂNCORAS & FALESIAS, LDA is not fulfilling its responsibilities with regard to your data. You can contact our Data Protection Officer at info@goldenboats.pt. We will send you an email confirmation no later than 5 days after sending, and we will do our best to resolve the situation within a maximum period of 1 month.
You can complain about:
- The way in which your personal data is processed;
- The way in which your request for access to data was handled;
- The way in which your complaint was handled;
- Challenge any decision taken after making a claim.
You also have the right to complain to the authorities. The responsible supervisory authority is the Comissão Nacional de Proteção de Dados. However, we ask that you always speak with us first.
Our Rules on Data Collection
Your privacy is a very serious matter for us, so we only ask for information that is really necessary to be able to provide you with a great service. Whenever we collect customer data, we make sure that:
- We have your authorization to collect the data;
- We only use the data for the agreed purpose and for as long as necessary;
- At a minimum, we comply with local data protection legislation in the country where we provide you with a service through our website or apps;
- We only store data that we are required to keep by law;
- Clarify why we need the data and how we will use it (unless we have a legitimate reason not to);
- Confidential information is regularly checked and updated;
- Your data is not shared with anyone unless we have a legal or legitimate reason to do so or we have your consent (or, if you are under the age of 16, your parent’s consent).
We don’t receive information from third parties when you visit our page on social media sites or channels (e.g., Facebook, Twitter, YouTube, Instagram, WeChat, etc.).
How Personal Data is Processed
When you visit our online channels or use third-party websites or platforms, we don’t use technologies such as cookies, flash cookies, pixels, and web beacons to process your personal data. See our Cookies Policy for more information, including how to eliminate or prevent cookies from being installed on your device.
Sharing Information on Social Networks
Some of our websites may include links to social networks, such as the Facebook “Like” button, widgets such as the “Share” button, and interactive mini-programs. If you click on any of these links, the features may collect your IP address and record which page you were currently using. Features may also use cookies to function correctly. Social media features and widgets are hosted on a third-party server or directly on our website. When you use these features, the processing of your personal data is carried out by that third party under its own privacy policy.
How Long Personal Information is Stored
Your personal information is stored as long as your account is active or as long as it is needed to provide you with a service. We have retention policies for each of our personal information processing categories. If you wish to cancel your account or ask us to delete your data, we will only keep information that is essential for legal reasons, to resolve disputes, or to enforce our agreements.
